Terms of Service

Souborovna is operated by Wassermann Media s.r.o., Vojtěšská 211/6, 110 00 Prague 1, Czech Republic, Company ID 09938842, VAT ID CZ09938842, registered in the Commercial Register maintained by the Municipal Court in Prague. Contact: info@souborovna.cz.

Souborovna is a service for privately delivering photos, videos and other files through a link in their original quality. Links are not a public catalogue. The service is not permanent cloud storage or a backup: every transfer has a limited validity and is deleted when it ends, so always keep your originals.

• The same account works on the web and in the app. Without an account you can open and download transfers sent to you.

• You must be at least 15 years old to create an account, or have the consent of a parent or legal guardian.

• Provide an accurate email address, protect your password and do not share your account. You are responsible for activity under your account.

• By registering you confirm that you have read and accept these terms.

• When uploading, you choose a link validity from the options of your plan (7 days by default; 1, 3, 7 days on the Free plan, longer on paid plans as listed in the pricing). The Free plan cannot extend validity; paid plans can change it within the plan's options.

• A transfer can be protected with a password and a single-file transfer can have a download limit.

• When the validity ends, the download limit is reached or the transfer is deleted, the link stops working and the files are deleted automatically. They cannot be restored.

• Your plan sets the monthly volume of data you can send, the capacity of concurrently active transfers and the maximum file size. Every completed upload counts toward the monthly volume and deleting a transfer does not give it back; it resets on the first day of each calendar month. The Free plan includes 5 GB to send per month, 5 GB of active transfers and files up to 2 GB; paid plans as listed in the pricing.

• Without an account you can upload files up to 2 GB, at most 2 GB a day, valid for at most 7 days.

• If you turn on a folder's “Request files” link, anyone with that link can upload files to the folder without an account. Such files count toward your capacity, stay for 30 days and you are responsible for how you use them.

Souborovna is funded by advertising. Recipients of transfers without the sender's own published campaign may see a clearly labelled advertisement from Souborovna or its partners on the web and in the app. Ads are not personalised, never cover the files or the download and report actions, and their button opens the advertiser's page.

A sender can replace the ad with their own branded page or campaign (a paid service). The sender is responsible for the content of their campaign and its legality. Inappropriate ads can be reported directly next to the ad.

Transferring, playing and downloading the original are part of every plan. Your plan sets the monthly volume you can send, capacity, file size, available link validity and the highest playback quality (Free up to 1080p, paid plans up to 4K). Each transfer has a full-quality delivery limit as a multiple of its size; beyond it, recipients can still play it, at up to 720p, and original downloads are slower. Recipients never pay for transfers.

Paid services increase capacity and file size, allow publishing branded pages and campaigns, and add business features. Current offers and prices including VAT are listed on the website; in the app, prices are shown directly from the App Store or Google Play. Paid plans do not by themselves remove Souborovna advertising — the sender's own published campaign replaces it.

• The app offers the monthly Basic, Plus and Pro subscriptions. What each plan includes (monthly volume, capacity, file size, validity and playback quality) is shown in the app before purchase and in the pricing.

• In the iPhone and iPad app, payment is processed by Apple and charged to your Apple Account at confirmation of purchase. In the Android app from Google Play, it is processed by Google Play and charged to the payment method of your Google Account at confirmation of purchase.

• The subscription renews automatically. On the App Store, cancel it at least 24 hours before the end of the current period; renewal is charged within 24 hours before the period ends. On Google Play, it renews at the start of the next period unless you cancel it before then.

• You manage and cancel the subscription in your Apple Account settings or in Google Play (Payments & subscriptions → Subscriptions); in the app: Account → Buy More Storage → Manage or Cancel Subscription. Cancellation takes effect at the end of the paid period.

• Refunds are handled by Apple for App Store purchases and by Google for Google Play purchases under their own policies. A purchase is linked to the Souborovna account in which it was made and can be restored with Restore Purchases.

• Deleting your Souborovna account does not cancel an Apple or Google subscription.

• Monthly web plans paid by card (processed by Stripe) renew automatically until you cancel them in Plan & Billing. Cancellation takes effect at the end of the paid period.

• One-time storage boosts last 30 days and the branded-page publishing pass lasts 90 days; they do not renew.

• With a bank transfer, the service is activated once the payment is received and matched.

• When a paid service ends, capacity returns to the free level. Existing transfers remain until their validity ends; new uploads are possible once space is available.

A consumer may withdraw from a contract concluded on the website without giving a reason within 14 days of its conclusion by emailing info@souborovna.cz. If the consumer expressly requested the service to start before that period ended, they pay a proportionate part of the price for the service already provided. For App Store and Google Play purchases, cancellation and refunds are governed by the terms of Apple or Google respectively.

Souborovna has zero tolerance for objectionable content and abusive users. In particular, the following are prohibited:

• infringement of copyright or other rights, warez and pirated copies,

• child sexual abuse material or any sexual exploitation,

• threats, harassment, hateful or violent content,

• malware, phishing, fraud and attacks on the service,

• unauthorised disclosure of personal or confidential information,

• public catalogues of other people's content and any other illegal conduct.

Every recipient can report content and ads on the web (report form) or directly in the app; signed-in app users can block a sender. We review reports, may immediately restrict clearly harmful content and, when these terms are violated, remove content or restrict or terminate the account. Actions are recorded. See Content Reports.

You keep the rights to the content you upload. By uploading, you confirm that you have the necessary rights and grant us permission to store the content for the validity of the transfer, process it technically (previews, playable video versions) and make it available to people with the link. We never modify the original.

We provide the service as available and may make proportionate operational or security changes. We are not liable for data that is deleted after a transfer expires or for content uploaded by users. This does not affect consumer rights that cannot be limited by contract.

Use of the iPhone and iPad app is also governed by Apple's standard Licensed Application End User License Agreement, and use of the Android app from Google Play also by the Google Play Terms of Service. The provider, not Apple or Google, is responsible for the apps, the service and support.

Delete your account in the app (Account → Delete Account and Data) or by emailing info@souborovna.cz. Deletion permanently removes the account, transfers, files and their derived versions; we keep only records we are legally required to keep (for example accounting documents).

We will announce material changes to these terms in the service in advance. These terms are governed by Czech law; consumers keep the protection of the law of their country of residence. Out-of-court resolution of consumer disputes is provided by the Czech Trade Inspection Authority (www.coi.cz).

Related: Privacy Policy, Cookies, Content Reports.